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Please select the type of payment from the list below:

Online help for Utility Billing
Utility Customer Frequently Asked Questions

Please note that system backup is performed nightly between midnight and 2 a.m., therefore customers will be unable to make online payments during that time frame.

Troubleshooting

Please allow 24 hours from date of issue to view and/or pay a parking ticket. Tickets issued on weekends will be available on Monday after 10 a.m.

Delete your browsing history.  To do this go to Tools - Internet Options - Browsing History - click on delete and a browsing history window opens and choose delete again.

Below are the supported Web Browsers for TLS 1.2 Support for TLS 1.2 protocols:
• Google Chrome > v.30
• Mozilla Firefox > v.27 Microsoft
• Internet Explorer > v10 (2013)
• Microsoft Edge (all versions)
• Apple Safari > v.7

You will need to ensure TLS 1.2 is enabled.

To check the Microsoft Internet Explorer browser, you can perform the following steps:
1. Open Internet Explorer
2. From the menu bar, click Tools > Internet Options > Advanced tab
3. Scroll down to Security category, manually check the option box for Use TLS 1.2

If you experience any problems trying to make an online payment, please contact Financial Services during normal business hours for assistance. You may also contact them to make a payment by phone using Visa or MasterCard.

Utility Payments                                                                       540-443-1060
Real Estate and Motor Vehicle License Taxes                    540-961-1105
Parking Tickets                                                                         540-443-1050

If you need to send your payment by mail, please remit to the Town of Blacksburg, P.O. Box 90003, Blacksburg, VA 24062. Please be sure to note the account number or ticket number on your check or money order and what type of account (real estate, utility, or parking ticket) you are paying. Please do not mail cash.

Accepting Visa, MasterCard and Discover for online payments
Discover Card cannot be accepted for over the counter payments or by phone.