Policies

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Refund Policy

Refund requests must be made seven days prior to the start of a program or rental 
to ensure refund or credit.

  • Refunds under $25 will be credited to the household account.
  • A $25 service charge will apply to payments made by cash or check.
  • No service charge for payments made by credit card

Inclement Weather Policy

  • In the event of cancellations, you will receive an email, and information will be posted at www.facebook.com/BlacksburgParksandRecreation. You also can call the Blacksburg Community Center at 540-961-1149, Blacksburg Aquatic Center at 540-961-1852, or the main office at 540-961-1135 for updates.
  • Sign up for Citizens Alert for email notification.

 

Wait List Policy

If programs are full, registrants can elect to be put on a waiting list. Once a spot opens, registrants will be contacted in order based on the wait list. If a registrant is unavailable or unreachable, Blacksburg Parks and Recreation will immediately contact the next person on the list until the spot is filled.