COVID-19 Community Resources

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The following resources will help you stay informed, keep you connected with your neighbors, and help others.

United Way

United Way of the New River Valley is cataloging nonprofit volunteer needs and wishlists as they help serve those affected by Covid 19.

Medical Reserve Corps

Non-medical MRC volunteers are needed to assist with support services at call centers, health screenings at vaccination or other clinics, plus public health outreach and training, administrative services, transportation and more. Contact Mary Lou Legg at 540-585-3306 or

Medical Resources

If you think you are ill, DO NOT GO to the hospital emergency room. Call your doctor or the New River Health District hotline.

New River Health District Hotline for COVID-19 Information

Call 540-267-8240

Hotline Hours:

Monday – Friday – 8:00 a.m. – 8:00 p.m.
Saturday – 8:00 a.m. – 12:00 p.m.
Sunday – 12:00 p.m. – 4:00 p.m.

Community Health Center of the New River Valley

215 Roanoke Street
Christiansburg, VA 24073
Phone: 540.381.0820

The Community Health Center of the New River Valley is a non-profit healthcare organization that serves uninsured individuals, as well as people who are insured with Medicaid, Medicare, and private insurance like Anthem. The CHCNRV does not yet have the test for this virus so they are asking patients to call before coming to the Center if you are experiencing symptoms. Over the phone, they will be able to determine the best course of action and treatment for your symptoms.

The Montgomery County Public Health Task Force

Comprised of local government, public safety, education and health agencies working to proactively provide local residents and communities with accurate, up to date and effective information about COVID-19 and other infectious diseases. For Blacksburg specific updates visit

Other Medical Resources where you can learn more about the COVID-19

Food Access Organizations

NRV Elderly (including disabled and immunocompromised)

Blacksburg Interfaith Food Pantry

706 Harding Ave Blacksburg, 24060

They can accept donations Mondays from 4-6 and Tuesdays through Fridays from 10-12.

The Giving Tree Food Pantry

2455 Peppers Ferry Rd
NW Christiansburg 24073

Providing food Friday’s from 4:30-7pm via drive thru service. Please stay in your cars. A volunteer will be there to provide instructions.

NRCA, Montgomery County Emergency Assistance Program

110 Roanoke St. Christiansburg, 24073
540-382-6186/ 381-1561

The office is closed, but still providing food assistance. Please call the office.

Montgomery County Public Schools

School buses will be delivering free breakfast and lunch to any child who wants them at their regular bus stop, four hours after their regular morning pick up time. The children must be present to receive the meal. You can look up your bus time by visiting For more information:

Spiritual Roots Food Bank

Dwelling Place Church
3325 N. Franklin St. Christiansburg, VA 24073

Providing food Tuesdays & Wednesdays 4pm-6pm, bring ID, can only provide food once per person every 30 days.

Emergency Assistance Organizations

New River Community Action

Provides a range of emergency assistance services and food pantries. All clients who need services are required to call to do an intake over the phone (no in-person paperwork will be accepted). Staff will prepare food boxes for pick up. Call to make an appointment for phone screening: 540.382.6186

Mental Health Resources

New River Valley Community Services

Our agency offers an array of programs for both children and adults who are living with mental illness, developmental disabilities and/or substance use disorders. They are screening all visitors to their facilities, using practices recommended by the Centers for Disease Control and Prevention (CDC). This practice will remain in place at all NRVCS clinics, offices and residential programs until further notice. For crisis/emergencies, call 540-961-8400; All other calls: 540- 961-8300

If you are struggling, call the National Suicide Prevention Lifeline at 1-800-273-TALK (5233) or the Crisis Text Line (Text “START” to 741-741).

Facing Unemployment

Guidance for workers from the Governor’s Office on how to navigate this public health crisis as they work to keep their families both healthy and financially stable.

Trouble Paying Utility Bills

Electricity/Natural Gas: The State Corporation Commission issued an emergency order stating that no public energy utilities will be permitted to cut off electricity or for 60 days starting on March 16. This order covers AEP/APCO and ATMOS Natural Gas. Virginia Tech Electric is not governed by the SCC and not subject to this order, nevertheless, they have voluntarily agreed to adopt a similar stance. Important note: At this time, the emergency order does not waive or forgive utility bills - it only means that customers will not have their heat/electricity cut off at this time for non-payment.

  • Water/Sewer: The Town of Blacksburg has also elected to suspend late fees at this time for unpaid water/sewer bills and is adopting a similar policy to stop disconnections for non-payment.
  • Internet: The internet is essential for getting information, communicating, and continuing work/education for a population observing social distancing guidelines. For vulnerable populations it is a critical lifeline. At this time, Comcast/Xfinity will be adopting similar practices and will not be disconnecting customers who are unable to pay due to a loss of income. Follow this link to request a delay of payment. We do not have information about other internet service providers in the area at this time.

COVID-19 Related Information Regarding Evictions

In recognition that the current crisis has resulted in an increase in housing instability, we are sharing the following information that may be of assistance for those who are facing possible eviction from their place of residence.

Business Resources

  • Montgomery County Chamber of Commerce is working to be a strong source of information and network for all businesses of Montgomery County.  The chamber has created a web platform to collect and distribute critical information to businesses related to federal policies such as the  Coronavirus Aid, Relief, and Economic Security (CARES) act, Families First Coronavirus Response Act (FFCA), Small Business Development Center Loans as well as other services.  They are hosting trainings and information sessions via ZOOM for businesses to quickly learn about the rapidly changing policies and laws to best help the businesses and their employees.

    They are also hosting a web platform to communicate Community resources.  This is a space where businesses can provide information to the public on their offerings and services during this time.  This includes restaurants, grocery, lodging, nonprofit, mental health and other community services.

  • Onward NRV is working to communicate with its investors and regional companies to share information and offer assistance related to business impacts.
  • Roanoke/NRV Small Business Development Center (SBDC) has funding through the federal government for Economic Injury Disaster Loans.  They are also offering education and training on services and policies related to businesses impacted by the Coronavirus outbreak.  There are significant resources available to businesses and their employees available.