Modified Town Services and Operations

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Effective March 20, 2020

In an effort to increase social distancing and inhibit the spread of the COVID-19 virus, all Town of Blacksburg facilities are closed to the public until further notice.

Our staff is still here to serve you and our departments will make every attempt to provide services over the phone or via email.  Please refer to the information below for specific services that are being modified to continue serving our citizens.

Closed Facilities:

Blacksburg Municipal Building  - 300 S. Main St.
(Finance, Purchasing, Human Resources, Technology, Town Manager)

Blacksburg Motor Company Building  - 400 S. Main St.
(Planning and Building/Engineering and GIS)

Blacksburg Transit – 2800 Commerce St.

(Operating on a modified schedule)

Blacksburg Fire Department – Hubbard St., and Prices Fork Rd.

Blacksburg Rescue – 1300 Progress St.

Five Chimneys House – 203 Washington St. SW
(Community Relations/WTOB Channel 2)

Public Works Complex – 2700 Prosperity Rd.

Blacksburg Community Center – 725 Patrick Henry Dr.

Blacksburg Aquatic Center – 625 Patrick Henry Dr.

The Bennett House at Wong Park  - 303 Wilson Ave.
(Housing and Neighborhood Services)

Old Town Hall  - 141 Jackson St.
(Sustainability Office)

 The Hill Golf Course - 800 Graves Ave.

Planning and Building/Engineering and GIS

To inquire about building permits, plan reviews, submitting development plans, land use or zoning matters, or building inspections please call us at one of the following numbers and we will be happy to assist you.

  • Building                (540) 443 – 1325
  • Planning               (540) 443 – 1300
  • Engineering         (540) 443 – 1300

Staff will no longer host in-person meetings but are available by teleconference or in limited circumstances in the field at the construction site. 

With advance notice, paper submissions/plan submittals may be placed in the lobby vestibule and we will retrieve them later.

You may also visit our website for additional information on planning, zoning, building permit, and development review information.

For water, wastewater, erosion and sediment control, mapping, geographic and information systems, right-of-way permits, and development application information please visit us online as well.

Payments to Planning and Building or Engineering and GIS may be made by phone.  If you need to pay by check please contact us to make arrangements.  

Financial Services

For information about utility services, real estate taxes, business licenses, dog licenses, and general inquiries please visit us on the web or call one of the following numbers and our staff will be happy to assist you.

  • General questions           (540) 443 – 1050
  • Utilities                               (540) 443 – 1060
  • Real estate taxes             (540) 443 – 1055 or (540) 961 - 1005

To make a payment please use one of the following options:

  • A drop box is available on the Washington Street side of the Municipal Building (300 S. Main St.)
  • Mail checks to P.O. Box 90003, Blacksburg, VA 24060
  • Call 540-443-1060 to make utility payments over the phone
  • Call 540-443-1050 for other payments over the phone
  • Pay utility bills, real estate taxes, motor vehicle fees or parking tickets online at www.blacksburg.gov/payments

Blacksburg Transit

Blacksburg Transit will continue to provide service during this time with a modified schedule to allow for social distancing for those using the public transportation system.  All routes will be running at a typical frequency of 15 – 30 minutes effective March 22, 2020.  Access service is running at full capacity and there is no change to the Christiansburg service frequency. 

Anyone who needs to visit BT's facility at 2800 Commerce Street should call 443-1500 first to find out if we can accommodate your need.  This is especially important if you have left an item on the bus and wish to retrieve it.

 For questions or additional information, please visit the Blacksburg Transit website, email us at btransit@blacksburg.gov, or call (540) 443 – 1500.

Parks and Recreation

The Community Center and Aquatic Center are currently closed to the public and all programs, events, and classes are cancelled until at least March 29, 2020.  Town parks and trails are open at this time but please practice safe social distancing habits if you use them.

For additional information please visit the Parks and Recreation website or call our staff at the following numbers:

  • Administrative office      (540) 951 – 8313
  • Community Center         (540) 961 – 1897
  • Aquatic Center                 (540) 951 – 8313

Public Works

Refuse and recycling services will not be modified or changed.  For refuse and recycling questions and trash/recycling cart request please call our staff at (540) 443 – 1212 or email us at recycle@blacksburg.gov

Additional information about the refuse and recycling schedule can be found online

Additional Contacts

  • Administration                   (540) 443 – 1005
  • Community Relations      (540) 443 – 1090
  • Police Non Emergency    (540) 443 – 1400

For the latest COVID-19 updates visit the Town of Blacksburg update page, or the Montgomery County Public Health Task Force page.